Use the ? (Support) icon in the left menu to open your support options. . Go to the Contact tab and click on Create Ticket. You will also be able to see Existing Tickets.

Enter your

Subject
Priority - Choose from Low, Medium, High or Urgent
Description - please include any attachments within the body of the description, or a Loom video (https://www.loom.com/)

You'll receive an in-app notification when your Ticket has been responded to as well as an email notification.

To help us assist you quickly and accurately, please include the following in your question:

- Briefly describe the task, goal, or feature you’re working with.
- Explain the issue, error message, or unexpected behavior you encountered.
- Mention what you've done to troubleshoot or fix it.

Any relevant details - include
- Device/OS/browser (if relevant)
- Screenshots or error messages (if available)

Below is the previous article written

Use the ? (Support) icon in the left menu to open your support options. . Go to the Contact tab and click on Create Ticket. You will also be able to see Existing Tickets.

Enter your
Subject.
Priority - choose from Medium, Low, Urgent or High
Description and upload and Attachment (screenshot or video) using the Upload button if relevant.

You'll receive an in-app notification when your Ticket has been responded to as well as an email notification.

To help us assist you quickly and accurately, please include the following in your question:

- Briefly describe the task, goal, or feature you’re working with.
- Explain the issue, error message, or unexpected behavior you encountered.
- Mention what you've done to troubleshoot or fix it.

Any relevant details - include
- Device/OS/browser (if relevant)
- Screenshots or error messages (if available)

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